Russell worked for Steve Jackson at a previous company, American Central Gas Technologies, as the Supervisor of Measurement and SCADA from 1998 to 2003. In 2003, Russell joined eLynx as a field technician, and in 2006 became manager of field services. At the end of 2019, Russell was promoted to Operations Manager, overseeing the Customer Success team comprised of technical support, field services and special projects.
With Russell's vast experience in SCADA field communications and automation in production and midstream, as well as gas measurement services, plants and pipeline operation, he is well suited to lead the Customer Success team. His mission is to help customers operate more safely by enabling them to see their data remotely and providing alarming to know when there is an issue.
Russell says, “The Customer Success team is a link in our overall plan to provide a turnkey complete solution for our customers. We will partner with producers that share the same vision of using data to operate smarter and safer.” The Customer Success team is focused on the value of providing excellence and being a true partner with our customers. Russell noted that he enjoys working with a great team of people who have a common goal of providing the best SCADA experience to our customers.
A father of two sons, Russell lives in Midland, Texas, with his wife, but loves to travel whenever and wherever possible. He is passionate about classic cars, foreign and domestic, and loves to take drives in his Corvette.